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FAQ

  • FAQ

    1 What's your MOQ?
    A: Small order can be accepted if we have in stock. The MOQ for OEM order is 500-1000PCS.
     
    2 Are you a manufacturer or trade company?
    A: We are the most professional manufacturer for car charger, wall charger and wireless
    charger or ODM/OEM with more than 18 years experience, with about 200 workers , 6 production line, 10 engineers and 10 QC person, with ISO9001, TUV&SGS certificated. Welcome to visit us in Shenzhen China.
     

    3 Can you offer samples for testing?
    A: Sure ,samples are available and delivery time usually 2-3 days. Customized order samples
    which based on our products will take 5- -10days. Proofing time of special and complex samples

    depends on the actual situation.

    4 About the sample fee
    A: 1)f you need samples for quality check, sample fees and shipping fees should be
    charged from buyer's aside.
        2)Free sample are available when order confirmed.
        3)Most of the sample fees can be returned to you when order confirmed.

     
    5 How can you control of product quality?
    A: We always focus on high quality products ,and all goods will be 100% tested with 4
    times before shipment,so don't worr
    y about the quality.

    6 Do you offer warranty?
    A: All products have 12 months warranty Once there is any defective goods within 12
    months, we will repair or give you a new one.

     
    7 Can you help me to ship my goods to Amazon FBA ?
    A: Yes, we have many experiences to help our customer to ship their goods to Amazon
    FBA directly.

     
    8. Are you able to print a logo on the product?
    A:Yes,we are
     
    9. What is the MOQ for custom packaging?
    A:1000pcs for packaging